Everyone have picture, but, not clear!
We meet our clients on many occasions.
May be fore after sales service, for reporting, for auditing, for checking and clearing the health of system
we have implemented, the security issues, the exceptions that occurred during the process, just to
discuss about the outcome of the process automation, to discuss their vision for the next few years, how
they feel etcetera…
When we meet them for the first time, they have many questions and our answers may not fit their
comprehensions. We thought that our presentation lack details and we enhanced and re visit them, but
the story is the same.
We did a study, what is blocking the vision?
The answer is too many things! Most of them are positive!
They run the organization profitably. Comfortable cash flow. The employees are fine with their
environment. The machines are fine and doing their best. They have a better software that handles
necessary functions. The reports are generated and discussed. The problems are understood and solved.
Then why should this process automation or what ever we propose them to buy?
Our answer was complacency
We understand that they go on the flow. They have very limited exposure on many things as they are
satisfied or complacent.
The industry situation is volatile and un-predictable. The competitor is not from the same industry. The
pricing strategy is changing very fast. The human resource is doing the same task but expecting rise
every year. The contribution to the bottom line is shrinking and the market is expanding with different
needs.
Then we did very simple action.
We listed some of the areas that never need a human to operate.
That reduces many issues, as simple as, a casual leave, to increment or moving to competitor company
with our data.
We provide some partial list to look into.
Industry wise we have listed. This is very partial list.
Manufacturing:
1. Production planning and scheduling optimization
2. Equipment maintenance and predictive maintenance scheduling
3. Quality control and inspection automation
4. Inventory management and real-time stock updates
5. Order tracking and status updates for customers
6. Product customization and configuration automation
7. Batch processing and recipe management
8. Supplier management and on boarding automation
9. Compliance monitoring and reporting
10. Warranty management and claims processing
Textile Processing and Garment Manufacturing:
1. Order tracking and delivery updates
2. Inventory management for fabrics and materials
3. Automated cutting and sewing process
4. Quality control and defect detection in garments
5. Style and design change management
6. Billing and invoicing automation
7. Product catalog management and updates
8. Personalized garment recommendations
9. Automated size and fit recommendations
10. Returns and exchange processing
Trading:
1. Order placement and processing automation
2. Inventory management and real-time stock updates
3. Supplier management and on boarding automation
4. Trade document processing and validation
5. Price and promotion management
6. Cross-selling and upselling recommendations
7. Order tracking and delivery updates
8. Real-time market analysis and pricing optimization
9. Automated customs and duty calculations
10. Compliance monitoring and reporting
Retail Selling:
1. Point-of-sale (POS) automation and transaction processing
2. Inventory management and real-time stock updates
3. Customer loyalty program management
4. Personalized product recommendations
5. Omnichannel shopping experience integration
6. Returns and refund processing
7. Real-time pricing and promotion updates
8. Order tracking and delivery updates
9. Customer feedback analysis and response
10. Automated replenishment and restocking alerts
Energy Management:
1. Energy consumption monitoring and analysis
2. Smart meter data collection and processing
3. Billing and invoicing automation
4. Demand response management
5. Service outage notifications and updates
6. Real-time energy usage alerts for customers
7. Energy efficiency recommendations
8. Tariff and rate plan updates
9. Renewable energy credit management
10. Customer self-service portal for energy management
Healthcare and Hospitals:
1. Patient appointment scheduling and reminders
2. Electronic health record (EHR) updates and management
3. Insurance eligibility verification and claims processing
4. Billing and invoicing automation
5. Patient discharge planning and coordination
6. Medication administration and tracking
7. Remote patient monitoring and alerting
8. Patient feedback analysis and response
9. Patient portal for accessing medical records
10. Healthcare provider performance tracking
Logistic Management:
1. Route planning and optimization
2. Shipment tracking and real-time updates for customers
3. Inventory management and real-time stock updates
4. Warehouse management automation
5. Supplier management and onboarding automation
6. Automated customs and duty calculations
7. Returns and exchange processing
8. Delivery scheduling and appointment notifications
9. Fleet management and maintenance tracking
10. Compliance monitoring and reporting
Food Product Manufacturing:
1. Recipe and formulation management
2. Batch processing and tracking
3. Quality control and inspection automation
4. Inventory management for raw materials and finished goods
5. Product traceability and recall management
6. Compliance monitoring and reporting (e.g., FDA regulations)
7. Packaging and labeling automation
8. Product expiration date tracking and management
9. Order fulfillment and tracking
10. Supplier management
Pharmaceutical Product Manufacturing:
1. Batch processing and tracking
2. Quality control and inspection automation
3. Inventory management for raw materials and finished products
4. Regulatory compliance monitoring and reporting
5. Labeling and packaging automation
6. Serialization and track-and-trace capabilities
7. Batch record management and documentation
8. Supplier management and qualification automation
9. Recipe and formulation management
10. Order fulfillment and tracking
Engineering and Special Purpose Machine Manufacturing:
1. Design and engineering document management
2. Configuration management for custom projects
3. Quality control and inspection automation
4. Supply chain management and procurement automation
5. Production scheduling and optimization
6. Inventory management for parts and components
7. Sales order processing and tracking
8. Customer communication and updates
9. Service and maintenance scheduling
10. Project documentation and reporting
Banking and Finance:
1. Automated loan origination and underwriting process
2. Credit card application processing
3. Fraud detection and prevention
4. Anti-money laundering (AML) compliance checks
5. Customer onboarding and KYC verification
6. Account reconciliation and statement generation
7. Claims processing and adjudication
8. Account closure and termination
9. Payment processing and reconciliation
10. Personalized customer communication through chatbots or virtual assistants
Insurance:
1. Policy administration and management
2. Claims processing and settlement
3. Underwriting and risk assessment
4. Policy renewal and modification
5. Regulatory compliance reporting
6. Automated customer notifications and updates
7. Fraud detection and investigation
8. Quote generation and comparison
9. Customer self-service portals for policy inquiries and updates
10. Policy cancellation and termination processing
Travel and Hospitality:
1. Reservation management and booking confirmation
2. Check-in and check-out automation
3. Flight and itinerary management
4. Loyalty program management and rewards processing
5. Customer feedback analysis and response
6. Invoice and payment processing
7. Guest request handling and tracking
8. Automated room service requests
9. Personalized recommendations for activities and experiences
10. Integration with third-party travel services and providers
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