Recently I met my friend Mr. M G Subramani. A well known person in Banking process automation and core banking project implementation. We had very deep and meaningful discussion on today’s trend in process automation and it was an eye opener. He explained with his practical experience with his clients and how he approach the entire project from scratch and how his direction and vision leads to error free and fast implementation. When our presentation to clients about our services on data management and hyper automation like Robotic process automation, each of them have different view and their question always like “Should I need this?”. Are you selling your product to me? I am almost happy about my organizational operations and I have ERP and people who deliver what I expect from them. However, they miss on important point. “They don’t have “FULL PICTURE” of their organizational operations. They react to situations and environment. Be it pricing, transporting, or product specific...